Privacy policy

Introduction

This Privacy Policy explains how Zoeh Fashion Incorporated, operating as Zoeh Fashion Boutique ("we," "our," or "us"), collects, uses, and shares your personal information when you visit or make a purchase from zoehfashion.ca (the "Site").

Personal Information We Collect

When you visit our Site, we collect certain information about your device and browsing activity, as well as details you provide when making a purchase.

1. Device Information

We automatically collect data such as:

  • IP address, browser type, and time zone
  • Browsing behavior, including which pages or products you view
  • Referral information, such as how you found our site

We collect this information using:

  • Cookies: Small data files stored on your device. Learn how to manage cookies at www.allaboutcookies.org.
  • Log Files: Track website activity, including IP address, browser type, and timestamps.
  • Web Beacons, Tags & Pixels: Small electronic files used for analytics and marketing insights.

2. Order Information

When you make a purchase, we collect:

  • Name, billing & shipping address, phone number, and email
  • Payment details (e.g., credit card numbers processed securely)

Together, "Device Information" and "Order Information" are referred to as "Personal Information."

How We Use Your Personal Information

We use the Order Information to:
✔️ Process and fulfill your order (including payment, shipping, and confirmations)
✔️ Communicate with you about your order
✔️ Screen transactions for fraud prevention
✔️ Send marketing updates (if you opt-in)

We use the Device Information to:
✔️ Improve our website’s performance and user experience
✔️ Protect against fraud and unauthorized access
✔️ Analyze browsing trends to enhance our marketing

Sharing Your Personal Information

We share Personal Information only when necessary for business operations:

  • Payment Processors: Securely process transactions (e.g., Shopify, Stripe, PayPal).
  • Shipping Providers: Fulfill and deliver orders.
  • Marketing & Advertising Partners: Help us reach customers through targeted advertising.

We do not sell or rent your personal information.

Advertising & Marketing

We use targeted advertising to deliver relevant promotions. To opt-out:

Additionally, you can opt-out via the Digital Advertising Alliance.

Your Rights & Data Protection

We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA). You have the right to request access to, or correction of, the personal information we hold about you, and to withdraw consent to marketing communications at any time.

If you are a resident of the European Economic Area or the United Kingdom, you also have the right to request deletion of your data, object to processing, and request data portability.

To make a request, email info@zoehfashion.ca or call 778-401-4818.

Data Retention

We store your Order Information unless you request its deletion. Certain data may be retained for legal or operational purposes.

Security Measures

We take reasonable precautions to safeguard your data from unauthorized access, alteration, or misuse. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Policy Updates

We may update this Privacy Policy periodically to reflect operational or legal changes. The latest version will always be available on our website.

Contact Us

For any privacy concerns or questions, contact us at:

Phone: 778-401-4818

📩 Email: info@zoehfashion.ca
📍 Address: 207 3rd Ave West, Prince Rupert, BC